Data sourcesSNMP traps and event feeds from network devices and vendor platforms (e.g., Nokia Deepfield traffic analytics, BMC Remedy ITSM, Clarify, Nimble storage)
 

CollectionTrap receivers and API connectors, normalization into a common event format

L1 cache (edge)HP servers placed near each client or data source; hold the most recent events and frequently pulled data for fast dashboards and low load on vendor systems
 

L3 cache (core)Central or regional HP servers; hold longer-term history for trend analysis, reporting, and AI training
 

AI layerEvent de-duplication, correlation, anomaly detection, root-cause suggestions, ticket prioritization, cost modeling

Integration back to vendorsAuto-create and update tickets in Remedy or Clarify, pull order status, sync asset data
 

Client portalMulti-tenant web interface with role-based access.

 

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